Privacy Policy for Universal Driveshafts LLC (UDS)
Last Updated: January 13, 2025

Welcome to Universal Driveshafts LLC. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services. Universal Driveshafts LLC (UDS) is committed to protecting the privacy of our customers and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including your consent to receive SMS communications. By using our services, you agree to the terms outlined in this Privacy Policy.

Terms and Conditions

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Universal Driveshafts LLC (UDS) at the phone number you provide.

Opt-In Method

You may opt-in to receive SMS messages from UDS in the following ways:

  • Verbally, during a conversation.
  • By submitting an online form.
  • By filling out a paper form.

Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

  • Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
  • Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
  • Appointment Reminders: Important reminders about scheduled services or appointments.

Example Message:

“Hi [Customer Name], this is a reminder about your upcoming appointment with Universal Driveshafts LLC on [Date] at [Time]. We look forward to seeing you! To opt-out, reply ‘STOP’ to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply ‘HELP’.”

Standard Messaging Disclosures

  • Message Frequency: Frequency of messages may vary depending on your interactions with us.
  • Charges: Standard messaging rates apply per your mobile service provider.
  • Opt-Out: You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
  • Help & Support: For assistance, text “HELP” to any text message or contact us directly at 813-644-5707 or email us at website@universaldriveshafts.com.

Information We Collect

When you interact with UDS, we may collect the following types of information:

  • Contact Information: Name, phone number, email address, and other relevant details.
  • Service and Order Information: Details about the products or services you request, including order history.
  • Communication Data: Information related to messages sent between you and UDS, including SMS messages.
  • Payment Details: Transaction information, including payment methods.
  • Location Data: Geographic information related to order processing or service requests.

How We Use Your Information

UDS may use your information for the following purposes:

  • Order Fulfillment & Service Updates: Processing and updating you on the status of your orders or services.
  • Customer Support: Responding to inquiries and resolving issues.
  • SMS Notifications & Communication: Sending SMS updates related to your orders, deliveries, and essential notices.
  • Marketing & Promotions: Sending promotional messages and offers with your consent. You may opt out at any time.
  • Legal Compliance: Ensuring compliance with applicable laws and regulations.

Sharing of Information

UDS does not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share data with trusted providers who assist with order processing, SMS delivery, and payment processing.
  • Legal Obligations: We may disclose information to comply with legal requirements.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no security system is entirely foolproof.

Your Rights

As a UDS customer, you have rights regarding your personal information, including:

  • Access: Requesting a copy of your personal data.
  • Correction: Updating inaccurate or incomplete information.
  • Deletion: Requesting deletion of your information, subject to legal limitations.
  • Opt-Out: Unsubscribing from marketing communications at any time.

To exercise these rights, contact us using the details below.

Changes to This Privacy Policy

UDS reserves the right to update this Privacy Policy. Changes will be posted with the “Last Updated” date. Please review periodically for updates.

Children’s Privacy

UDS does not knowingly collect personal information from children under 13. If such information is discovered, it will be promptly deleted.

Data Retention

We retain your personal data as necessary for business and legal purposes. When no longer required, we securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure compliance with applicable data protection laws.

Our website may contain links to third-party sites. UDS is not responsible for their privacy practices. Please review their policies before providing information.

Do Not Track

UDS does not respond to “Do Not Track” signals. Adjust your browser settings to manage tracking preferences.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Universal Driveshafts LLC

Thank you for trusting Universal Driveshafts LLC. We are committed to protecting your privacy and ensuring a secure experience.